Privacy Policy
Watersafe protects your personal privacy
Watersafe Läckagesäkring Sverige AB (“Watersafe”) ensures that your personal data is processed in an integrity-secure manner with a good level of protection and in accordance with applicable data protection legislation.
This privacy policy describes how we process personal data about you as our customer or visitor to one of our websites (viwa-watersafe.se, viwa-watersafe.dk, viwa-watersafe.fi, viwa-watersafe.eu and viwa-watersafe.com).
If you have any questions about our privacy policy, you are always welcome to contact us. Our contact details are listed below under the heading "Contact Information".
Data controllers
Watersafe is the data controller for the processing of your personal data and is therefore responsible for ensuring that your data is handled correctly and securely in accordance with applicable legislation.
We are the data controller for personal data collected on www.viwa‑watersafe.se, www.viwa‑watersafe.dk, www.viwa‑watersafe.fi, www.viwa‑watersafe.eu, www.viwa‑watersafe.com.
Our processing of your personal data
The table below shows:
- Where we get your information from
- What personal data we process
- For what purpose they are processed
- On what legal basis we support the processing
- How long we process your personal data
You are under no obligation to share your personal information with us. However, if you choose not to share any personal information with us, we will not be able to sell or deliver products to you, provide you with customer service, send you newsletters or otherwise interact with you in order to provide our services and products.
|
Collected from |
Categories of personal data |
Purpose of the processing |
Legal basis |
|
From you |
Name Email address Address Phone number Personal identification number (or coordination number) |
Manage your order for identification and age verification, register your order and deliver your ordered goods |
Performance of contracts and necessary to comply with our legal obligations |
|
From you |
Name Email address + any other necessary information that you choose to share |
Provide customer support regarding your purchase, exercise of the right of withdrawal, open purchase or other form of complaint |
Fulfillment of contracts |
|
From you |
Name Email address + any other necessary information that you choose to share |
Provide other customer support, such as questions about ordering or product issues, etc. |
Necessary for our legitimate interest in being able to provide customer support upon request (balancing of interests) |
|
From you |
Email address |
Sending newsletters |
Necessary for our legitimate interest to be able to provide news updates via email upon request (balancing of interests) |
We have a strict policy on personal data sharing. We do not disclose your personal data to any other third party, except in situations where it is necessary to comply with a legal obligation or to fulfill the purposes for which we process your personal data.
The table below lists the situations that may arise when your personal data may be shared with third parties.
|
Third party |
Purpose |
|
Suppliers and other partners |
Your personal data may be shared with our suppliers and/or partners if such suppliers or partners need your personal data to be able to fulfill their assignments towards us, e.g. carriers. |
|
Conveyors |
Your personal data may be shared with or handed over to the transport you specify when you choose how you want your order to be delivered. |
|
Bills of exchange |
Your personal data may be shared with or handed over to the payment provider you specify when you choose how you want to pay for your order. |
|
Authorities |
Your personal data may be shared with or handed over to authorities when required to fulfill legal obligations. |
|
Divestment/transfer |
In cases where we intend to transfer all or part of our business, personal data may be shared with a potential buyer. |
Your rights
Below is a description of the rights you, as a registered user in our systems and registers, have under GDPR.
-
Right to withdraw consent
You have the right to withdraw your consent when we process your personal data based on previously given consent. -
Right to information
You have the right to request information and register extracts of the personal data that we handle, process and store about you. Some of this information can be seen when you have logged in to "My Pages" in the e-commerce. -
Right to rectification
You have the right to request correction of personal data that you believe is incorrect or incomplete. -
Right to erasure
You have the right to request the deletion of your personal data under certain circumstances, but not in cases where we are required by law to retain your data. -
Right to object
You have the right to object to and object to processing based on our or another person's legitimate interest for reasons relating to your specific situation and, if we cannot demonstrate compelling legitimate grounds for the processing, we will stop using your personal data for that purpose. -
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted under certain circumstances and you can then, at least for a certain period of time, stop us from using your personal data other than to handle and respond to legal requirements or to fulfill legal obligations to which we have. -
Right to data portability
You have the right to port your data under certain circumstances by requesting a register extract of the personal data concerning you in a structured format that you can transmit to another recipient. -
Right to lodge a complaint with a supervisory authority
If you are not satisfied with the response you have received from us, you have the right to lodge a complaint with the supervisory authority in your country. The table below sets out the supervisory authorities responsible for reviewing our processing of personal data in the countries in which we operate and deliver to. Contact details for each supervisory authority can be found on the website of each authority.
Regulatory authorities in the countries where we operate
|
Country |
Supervisory authority |
Website |
|
Sweden |
The Privacy Protection Agency - IMY |
www.imy.se |
|
Denmark |
Tietosuojavaltuutetun Toimisto |
www.tietosuoja.fi |
|
Finland |
Data Protection Authority |
www.datatilsynet.dk |
|
Estonia |
Data Protection Inspectorate |
www.aki.ee |
|
Latvia |
State Data Inspectorate |
www.dvi.gov.lv |
|
Lithuania |
Valstybinė daľo apogosos inspekcija |
www.vdai.lrv.lt |
Cookies
Our websites use cookies and other technologies in order to provide a modern user experience when visiting one of our websites. We use cookies in accordance with this Privacy Policy. We protect your security and privacy and do not use cookies or any other tools to collect your data.
Changes to this Privacy Policy
We reserve the right to change this Privacy Policy at any time. When we change this Privacy Policy, we will publish the revised Privacy Policy on our websites with information about when the changes will take effect. We may also inform you about changes in other appropriate ways.
Contact details
We welcome questions, comments and requests regarding your personal data.
Watersafe Leakage Protection Sweden AB
Stora Rörsvägen 65, 386 95 Färjestaden, Sweden
Corporate registration number: 559441-8245
Email address: privacy@viwa-watersafe.com
This privacy policy was last updated on 2023-12-13. Rev. no: 1.00.
Click here to download our privacy and integrity policy (PDF)